![]() The visitor/applicant proceeds to any web pages at their own risk. However personally identifiable information privacy is a new and evolving area, and despite dedicated efforts, some mistakes and misunderstandings may result. The GovOnline system development company (enfoTech), its agencies, officers, or employees would dedicate their bests to protect your Trade Secret Information. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED IN THE TERMS OF USE, DO NOT USE THIS WEBSITE IN ANY MANNER. By accessing and using this website in any way, including, without limitation, browsing the website, using any information, using any content, using any services, downloading any materials, and/or placing an order for products or services, you agree to and are bound by the terms of use described in this document. Please read the terms of use carefully before using this website. The Services, any updates, enhancements, new features and/or the addition of any new Web properties, are subject to the Terms of Use. enfoTech makes available to you a wide range of resources including product information, download areas, communication forums and services (collectively "Services"). enfoTech reserves the right to update the Terms of Use at any time without notice to you. The services that enfoTech provides to you are subject to the following Terms of Use. Note: If you hit “Leave the Meeting” by mistake, navigate back to M圜hart and select “Begin Visit” to access the visit.Welcome to GovOnline's website. Once your provider joins, options are available to leave the meeting, mute/unmute sound, and in-call chat.Once the meeting is joined, select “Wifi or Cellular Data”.Allow access to your microphone and camera and select “Join with Video” in Zoom. ![]() If you get this message, you are in a virtual waiting room and need to wait for the provider to join and admit you into the video visit. You may see a “Waiting for host to start this meeting” message. Navigate to your video visit appointment.Step 3 – At least 15 minutes before your video visit: Ask your provider about including an interpreter in your visit.Turn off your Bluetooth (unless using for medical device).You’ll receive a message that your eCheck-in is complete. You will be required to sign any outstanding documents, including your telehealth consent. Verify your personal information and complete all sections, tapping “Continue” to progress.Complete the eCheck-in process by opening M圜hart, logging in, and choosing the video visit appointment.Step 2 – The day before your video visit: For information on a video visit that includes an American Sign Language interpreter, use the ASL and Video Visit Tip Sheet.Ensure you will be in a private location with reliable Wi-Fi or LTE at the time of your video visit. ![]() Please contact your provider if you will not be in Connecticut to verify your eligibility. Ensure you will be in Connecticut or a state in which your provider is licensed at the time of your video visit.To download the Zoom app to your device, search “Zoom” in the App Store or Google PlayStore.*There is no need to create a Zoom account and no charge for the Zoom App*.Check that you can log into the app using your M圜hart login and password. To download the M圜hart app to your device, search “M圜hart” in the App Store or Google PlayStore.Both will require a one-time install to your device: Access the video visit using the M圜hart and Zoom Apps (smartphone or tablet).For assistance in obtaining a M圜hart account, please contact your provider’s office. A M圜hart account, login, and password for yourself or minor child. ![]()
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